Usability of lifebenefits.com
Life is busy enough without having to spend time finding your way through a complicated web site. That's why we continually work to make our web site easy to use, so you can find what you need and be on your way fast. The Customer Respect Group has confirmed our results. In terms of usability, communication and trustworthiness, our web site is rated the highest in the industry.
The Customer Respect Group is an international research and consulting firm that uses its Customer Respect Index (CRI™) to help companies improve their treatment of customers online. It provides leadership in the objective and scientific measurement of a customer's online experience. The prized ‘Excellent' award has been awarded to less than five percent of the 2800 corporate that have been evaluated.
